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Terms and Conditions
1. General Provisions
This website is operated by Doğaçlar Ticaret under the Doğaç Hometech brand.
By accessing this website, browsing products, creating an account, or placing an order, all users are deemed to have accepted the following Terms and Conditions.
Doğaçlar Ticaret reserves the right to update these Terms and Conditions whenever necessary. Any changes become effective as of the date they are published on the website.
2. Seller Information
Legal Business Name: Doğaçlar Ticaret
Brand Name: Doğaç Hometech
Address: Atatürk Avenue No: 231, Kyrenia, TRNC
Phone: +90 542 878 2700
WhatsApp: +90 542 888 2700
E-mail: dogachometech@gmail.com
Business Hours: Monday – Saturday, 08:00 – 18:00
3. Product Information
Product descriptions, technical specifications, images, dimensions, colors, and all other information displayed on this website are provided as accurately and up to date as possible.
Product images may slightly differ from the actual products due to screen settings, lighting conditions, or manufacturer updates. Manufacturers may change product specifications or designs without prior notice.
Customers are responsible for ensuring that the selected product, including its dimensions, capacity, color, energy rating, connection requirements, and intended use, meets their needs before placing an order.
4. Prices and Stock Availability
Unless otherwise stated, all prices displayed on this website represent the current selling prices.
Doğaçlar Ticaret reserves the right to change prices and promotional offers without prior notice.
Prices displayed incorrectly due to technical errors, system failures, or data entry mistakes are not binding. In such cases, the customer will be informed and the order will either be updated with the customer's approval or cancelled.
Although stock levels are updated regularly, discrepancies may occur due to simultaneous in-store and online sales. Orders are considered confirmed only after stock verification and payment confirmation have been completed.
5. Orders and Payments
Customers confirm that all personal information provided during checkout, including name, surname, telephone number, email address, delivery address, and payment information, is accurate and complete.
Doğaçlar Ticaret shall not be held responsible for delays or additional costs arising from incomplete or inaccurate information provided by the customer.
Submitting an order does not automatically constitute acceptance of the sale. Orders are confirmed only after stock availability, payment verification, and any necessary checks have been completed.
Doğaçlar Ticaret reserves the right to cancel orders in cases including but not limited to unsuccessful payment, out-of-stock products, obvious pricing errors, suspicious transactions, or delivery limitations. Where applicable, any payment received will be refunded.
6. Delivery
Orders are generally delivered within 1–3 business days, depending on product availability and delivery conditions.
Delivery times may vary depending on the product type, size, delivery address, installation requirements, weather conditions, road conditions, and operational workload.
Customers are responsible for ensuring that the delivery address is accurate and that entrances, staircases, corridors, elevators, and access points are suitable for transporting the purchased product.
Upon delivery, customers should inspect the packaging and visible condition of the product. If any visible damage such as dents, tears, cracks, or impact damage is identified, the product should not be used and Doğaçlar Ticaret must be notified immediately.
Detailed delivery conditions are provided in the Delivery & Shipping Policy.
7. Installation
Installation services vary depending on the product category, brand, promotional campaign, and delivery location.
For air conditioners, built-in appliances, and other products requiring installation, additional services such as extended piping, electrical work, plumbing connections, wall drilling, outdoor unit brackets, or extra installation materials may incur additional charges.
To maintain warranty coverage and ensure safe operation, products requiring installation should be installed by an authorized service provider or a qualified technician. Damage resulting from unauthorized installation or improper modifications may not be covered under warranty.
8. Warranty, Returns and Exchanges
Warranty, return, and exchange requests are evaluated according to the product type, product condition, applicable warranty terms, and current consumer protection legislation.
Customers retain all legal rights regarding defective products, manufacturing faults, incomplete deliveries, or products damaged during delivery.
Detailed procedures are available on the Warranty, Returns & Exchanges Policy page.
9. User Responsibilities
Users agree to use this website in compliance with applicable laws, public morality, and the rights of third parties.
Any attempt to disrupt the operation of the website, provide misleading information, gain unauthorized access, or copy and use website content without permission is strictly prohibited.
Users are responsible for maintaining the confidentiality and security of their account credentials.
10. Intellectual Property
The Doğaç Hometech name, logo, website design, text, images, graphics, and all other content displayed on this website are the property of their respective owners.
No content may be copied, reproduced, published, modified, distributed, or used for commercial purposes without prior written permission.
11. Limitation of Liability
Doğaçlar Ticaret does not guarantee that this website will operate uninterrupted or without errors at all times.
The company shall not be held liable for temporary interruptions caused by internet outages, maintenance work, third-party services, cyber attacks, natural disasters, infrastructure failures, or other circumstances beyond its reasonable control.
Nothing in these Terms shall limit any liability that cannot legally be excluded under applicable law.
12. Governing Law and Dispute Resolution
The parties shall first attempt to resolve any disputes arising from these Terms through good-faith negotiations.
If no resolution can be reached, the laws of the Turkish Republic of Northern Cyprus (TRNC) shall apply, and disputes shall be resolved in accordance with the competent courts and authorities of the TRNC.
13. Contact Information
If you have any questions regarding these Terms and Conditions or the use of this website, you may contact us through the following channels:
Phone: +90 542 878 2700
WhatsApp: +90 542 888 2700
E-mail: dogachometech@gmail.com
Terms and Conditions
1. General Provisions
This website is operated by Doğaçlar Ticaret under the Doğaç Hometech brand.
By accessing this website, browsing products, creating an account, or placing an order, all users are deemed to have accepted the following Terms and Conditions.
Doğaçlar Ticaret reserves the right to update these Terms and Conditions whenever necessary. Any changes become effective as of the date they are published on the website.
2. Seller Information
Legal Business Name: Doğaçlar Ticaret
Brand Name: Doğaç Hometech
Address: Atatürk Avenue No: 231, Kyrenia, TRNC
Phone: +90 542 878 2700
WhatsApp: +90 542 888 2700
E-mail: dogachometech@gmail.com
Business Hours: Monday – Saturday, 08:00 – 18:00
3. Product Information
Product descriptions, technical specifications, images, dimensions, colors, and all other information displayed on this website are provided as accurately and up to date as possible.
Product images may slightly differ from the actual products due to screen settings, lighting conditions, or manufacturer updates. Manufacturers may change product specifications or designs without prior notice.
Customers are responsible for ensuring that the selected product, including its dimensions, capacity, color, energy rating, connection requirements, and intended use, meets their needs before placing an order.
4. Prices and Stock Availability
Unless otherwise stated, all prices displayed on this website represent the current selling prices.
Doğaçlar Ticaret reserves the right to change prices and promotional offers without prior notice.
Prices displayed incorrectly due to technical errors, system failures, or data entry mistakes are not binding. In such cases, the customer will be informed and the order will either be updated with the customer's approval or cancelled.
Although stock levels are updated regularly, discrepancies may occur due to simultaneous in-store and online sales. Orders are considered confirmed only after stock verification and payment confirmation have been completed.
5. Orders and Payments
Customers confirm that all personal information provided during checkout, including name, surname, telephone number, email address, delivery address, and payment information, is accurate and complete.
Doğaçlar Ticaret shall not be held responsible for delays or additional costs arising from incomplete or inaccurate information provided by the customer.
Submitting an order does not automatically constitute acceptance of the sale. Orders are confirmed only after stock availability, payment verification, and any necessary checks have been completed.
Doğaçlar Ticaret reserves the right to cancel orders in cases including but not limited to unsuccessful payment, out-of-stock products, obvious pricing errors, suspicious transactions, or delivery limitations. Where applicable, any payment received will be refunded.
6. Delivery
Orders are generally delivered within 1–3 business days, depending on product availability and delivery conditions.
Delivery times may vary depending on the product type, size, delivery address, installation requirements, weather conditions, road conditions, and operational workload.
Customers are responsible for ensuring that the delivery address is accurate and that entrances, staircases, corridors, elevators, and access points are suitable for transporting the purchased product.
Upon delivery, customers should inspect the packaging and visible condition of the product. If any visible damage such as dents, tears, cracks, or impact damage is identified, the product should not be used and Doğaçlar Ticaret must be notified immediately.
Detailed delivery conditions are provided in the Delivery & Shipping Policy.
7. Installation
Installation services vary depending on the product category, brand, promotional campaign, and delivery location.
For air conditioners, built-in appliances, and other products requiring installation, additional services such as extended piping, electrical work, plumbing connections, wall drilling, outdoor unit brackets, or extra installation materials may incur additional charges.
To maintain warranty coverage and ensure safe operation, products requiring installation should be installed by an authorized service provider or a qualified technician. Damage resulting from unauthorized installation or improper modifications may not be covered under warranty.
8. Warranty, Returns and Exchanges
Warranty, return, and exchange requests are evaluated according to the product type, product condition, applicable warranty terms, and current consumer protection legislation.
Customers retain all legal rights regarding defective products, manufacturing faults, incomplete deliveries, or products damaged during delivery.
Detailed procedures are available on the Warranty, Returns & Exchanges Policy page.
9. User Responsibilities
Users agree to use this website in compliance with applicable laws, public morality, and the rights of third parties.
Any attempt to disrupt the operation of the website, provide misleading information, gain unauthorized access, or copy and use website content without permission is strictly prohibited.
Users are responsible for maintaining the confidentiality and security of their account credentials.
10. Intellectual Property
The Doğaç Hometech name, logo, website design, text, images, graphics, and all other content displayed on this website are the property of their respective owners.
No content may be copied, reproduced, published, modified, distributed, or used for commercial purposes without prior written permission.
11. Limitation of Liability
Doğaçlar Ticaret does not guarantee that this website will operate uninterrupted or without errors at all times.
The company shall not be held liable for temporary interruptions caused by internet outages, maintenance work, third-party services, cyber attacks, natural disasters, infrastructure failures, or other circumstances beyond its reasonable control.
Nothing in these Terms shall limit any liability that cannot legally be excluded under applicable law.
12. Governing Law and Dispute Resolution
The parties shall first attempt to resolve any disputes arising from these Terms through good-faith negotiations.
If no resolution can be reached, the laws of the Turkish Republic of Northern Cyprus (TRNC) shall apply, and disputes shall be resolved in accordance with the competent courts and authorities of the TRNC.
13. Contact Information
If you have any questions regarding these Terms and Conditions or the use of this website, you may contact us through the following channels:
Phone: +90 542 878 2700
WhatsApp: +90 542 888 2700
E-mail: dogachometech@gmail.com